Terms and Conditions

Last updated: April 30, 2025

EPM Cloud Assurance

1. Acceptance of Terms

By accessing and using EPM Cloud Assurance, you acknowledge and agree to abide by these Terms and Conditions. This application is available only to users authorized to access Oracle EPM environments.

2. Service Description

EPM Cloud Assurance provides automated testing and validation for Oracle EPM Planning, ARCS, and FCCS. It enables scheduling of pre- and post-update tests to ensure smooth updates and reliable performance.

3. User Responsibilities

Users must ensure their Oracle EPM environments are properly configured and updated. Accurate information must be provided for test scheduling, and users are responsible for monitoring test results and alerts.

4. Data Privacy and Security

User data, including performance metrics and test results, is securely stored using PostgreSQL. Azure Communication Services handles notifications, and all data complies with applicable data protection laws.

5. Updates and Maintenance

The service aligns with Oracle’s monthly update schedule (2nd week for test, 4th week for production). Users are notified of issues, but must act on the reports provided.

6. Subscription and Payment

Continued access to automated testing and reporting may require a subscription. Fees and payment terms will be outlined in the agreement and are subject to change with notice.

7. Access Control and User Roles

Role-based access includes Owner, Admin, and User tiers. Admins manage test schedules, while Users view reports and metrics.

8. Limitations of Liability

EPM Cloud Assurance does not guarantee error-free Oracle EPM environments post-updates. It identifies issues but does not provide fixes; users must act on findings.

9. Termination and Suspension

Access may be suspended or terminated for violations of these terms. Users can cancel subscriptions, but prior data may be retained.

10. Dispute Resolution

Disputes will be resolved through binding arbitration in the specified jurisdiction.

11. Changes to Terms

EPM Cloud Assurance may update these Terms and Conditions. Users will be notified, and continued use constitutes acceptance of changes.

12. Contact Information

For questions, contact the EPM Cloud Assurance support or sales team.